| Issue ID | 1383355 |
| Internal NHTSA # | 10993916 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2015 |
| File date | 08/02/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes-benz c300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (buckhead mercedes in atlanta, georgia) confirmed that the part was not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/18/17*lj updated 08/22/2017 *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | STONEMOUNTAIN, GA |
| VIN pattern | 55SWF4KB6FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 22/07/15 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF BUCKHEAD |
| Dealer's telephone number | 404-846-3500 |
| Dealer's city | ATLANTA |
| Dealer's state code | GA |
| Dealer's ZIP code | 30305 |